Privacy Policy
What information do we collect?
We collect information from you when you fill out a form. When registering on our site, as appropriate, you may be asked to enter your: full name, e-mail address and other contact information.
What do we use your information for?
- Any of the information we collect from you may be used in one of the following ways:
- To contact interested parties with relevant information regarding the Haven Estate Development;
- To contact interested parties with relevant information regarding NewQuest Property and Terra Urban;
- To improve our website;
- To improve customer service;
- To administer a contest, promotion, survey or other site feature.
Use of Cookies and Tracking Technologies
- We use cookies, pixels and similar tracking technologies on our website and digital platforms. These technologies help us understand how visitors interact with our content, improve your browsing experience, and deliver more relevant advertising. Cookies may collect information such as your IP address, browser type, operating system, referring URLs, and pages viewed. You can adjust your browser settings to refuse or disable cookies; however, some website features may not function properly without them.
Digital Marketing and Remarketing
- We may use the information we collect to deliver targeted advertising and marketing messages across digital platforms, including but not limited to Google, Facebook, Instagram and other social media or advertising networks. This may involve creating custom or look-alike audiences and using remarketing tools so that ads are displayed to individuals who have previously visited our website or engaged with Haven Estate online. These platforms may also use your information to improve their own services, and you can manage your ad preferences directly through their settings.
Email Communications and Analytics
- If you provide us with your contact details, we may send you email communications about Haven Estate, including project updates, offers and event invitations. Our emails may contain tracking technologies (such as pixels or unique links) that allow us to see whether emails are opened, links are clicked, or content is shared. This information helps us tailor our communications to be more relevant and useful. You can opt out of these emails at any time by following the unsubscribe link included in each message or by contacting us directly.
Overseas Disclosure of Information
- Some of our service providers, including advertising, analytics and cloud-hosting platforms (such as Meta, Google and related partners), may store or process personal information outside of Australia. By providing your personal information, you consent to the transfer of that information to recipients located overseas, where different data protection standards may apply. We take reasonable steps to ensure that any such recipients protect your information in line with applicable Australian privacy obligations.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your consent
By using our site, you consent to our privacy policy.
Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page. It is the responsibility of users to refer to our Privacy Policy for the most up-to-date version.